"Excuse me, I believe you have my stapler..."

[aimeekitty]

I'm this close to going completely postal on verizon. 2 1/2 hours, 2 verizon stores and 5 phone calls later, I still am not able to transfer files from my mac to my RAZR and vice versa.

I know that this is POSSIBLE. my phone, because verizon is the evil queen, does not have OBEX, the software required for me to be able to use bluetooth. You know why? Because VERIZON INTENTIONALLY ASKED motorola to make the phones for Verizon with NO OBEX so that all Verizon's customers would have to use verizon's pay per picture service to transfer files. THIS SHOULD BE ILLEGAL. I am so angry I'm almost ill. Motorola actually TOLD me this. That Verizon intentionally did that, and plenty of websites also talk about it. Verizon's answer? "We can't give you that software at this time... sorry!" (I told them off)

My phone does not work with the USB kit because they never made a MAC version of the software needed to read the phone. I can use isync, but I can't get files to and from my phone (like pictures.)
I've heard that the 02 version of the software for my phone has OBEX on it. (this was before Verizon realized it and had OBEX erased in version 03 and 04.) My phone is running on 03.

I've heard that if I can somehow find the 02 software and flash the phone myself, then I can have OBEX, and be able to use bluetooth, and thwart the evil empire, Verizon.

HELP!! I've been trying howards forums and other forums but it seems I'm getting the "ew look it's a newbie" curse. Shit, I would pay someone to get this to work on my phone, I just need it to work! Or not work so that I can return the fucking thing and go back to my super lame archaic non-camera phone.

Comments

[ziggybecket.livejournal.com]

No I'm afraid not. :( Verizon uses a different network then Cingular or T-Mobile. It only works on Verizon. :(

I'd say return it and get a full refund, but you said you're past the 15 day return policy. :( Maybe you can call them, yell and scream and they may let you return it anyway? Though since you're leaving, that's probably not likely to happen. :/ It doesn't hurt to try anyway though.

My only suggestion is to back out of the contract and return the phone if you can and switch to another carrier. Then get a new phone with them and transfer your old number to the new carrier.

Of course, that all depends on if you can cancel with Verizon. :/

If you can't cancel, did you try asking Verizon if you could get the new firmware on your RAZR? The details were in the email I sent you earlier.

[aimeekitty.livejournal.com]

yeah, the email you sent though,... apparently there is a catch. I'm running 03 software,... the patch is for up to 04, but it doesnt include the crucial part... OBEX.

02 to 04 is fine... but apparently 03 to 04 doesn't give you OBEX, which would mean I'm still fucked. :( (though people with PCs who wanted to use USB are happy now...)

yeah... the only way at this point, other than throwing a tantrum (which I might do), is to eat the cost of the phone AND breaking my 2 year contract, and then buying a new phone and contract with another company (who hopefully isn't as evil? but I'm feeling very discouraged at that idea too.)